Policies

Shipping Costs:

$29.99 - Pennsylvania 

$39.99 - Delaware, New Jersey, Maryland

$49.99 - Other states(Excludes Hawaii/Alaska)

 

Shipping Days: Monday, Tuesday, Wednesday  

 

Shipping Carrier: UPS OVERNIGHT SHIPPING

 

Please select a day for your order to be delivered during checkout. You can also let us know by Facebook. Please be aware delays do happen, especially during the holiday season. Choosing a delivery date does not gaurantee delivery that day but will strive our best to accommodate your date. 

If a date is not specified, WE WILL NOT SHIP the order. To avoid packages sitting outside in harsh conditions, it's extremely important someone is AT THE DOOR and ready to receive the corals. We strive to pack everything as if it's going to be through transit for 48 hours. Heat packs or Chill packs are always included if needed.  

 

DOA POLICY:

In the event of DOA(dead on arrival), photographs need to be taken of the coral within 2 hours of arrival to ensure the coral was not sitting outside in possibly harsh conditions. Please ensure the coral is still in its container or bag. At our own discretion, we will either replace the coral, or offer store credit.